Dynamics of Conflict Resolution

Course: Dynamics of Conflict Resolution

Method: Online
Length: 7 weeks (3 credits)

This course examines the fundamental nature of conflict: how conflict arises; the patterns it follows; the different levels at which it gets expressed; and the different ways in which people, communities, organizations, and societies understand and approach conflict. The course considers a range of theoretical approaches to conflict and conflict resolution and looks at particular dynamics that define the way in which conflict plays out. The course considers particularly how conflict is defined by the interplay of power, communication, and culture.

Badges and Certificates

Dynamics of Conflict Resolution is one of two courses that together lead to the Negotiation and Conflict Resolution: Fundamentals badge. It is also one of five courses in the Negotiation and Conflict Resolution Graduate Certificate and also in the Healthcare Collaboration and Conflict Management Graduate Certificate.