Crisis Planning and Enterprise Communication Management

Course: Crisis Planning and Enterprise Communication Management

Audience: Executives, manager, professionals and administrators in every industry
Method: Online or in-person
Length: 8 weeks (can be customized to a 4-hour training)

This course explores enterprise disaster planning, recovery, business continuation, and enterprise communication, in the study of applied management under crises. The skills and abilities to explore the unknown and unintended consequences of possible decisions are critical for disaster planning. In today’s business environment, disasters can come from many sources, which makes internal and external communication and coordination highly complex. The applied experience offered within this course will provide leaders the framework for developing disaster plans, and the associated communication plans, for use within the organization.   

Objective for this Online Course

After completing this class, participants should be able to:

  • Describe how crisis communications plans function in the broader enterprise risk management (ERM) function
  • Describe the fundamental principles of crisis communications from the preparation, response and recovery phases
  • Provide insight and examples as to how crisis communications planning has been used successfully in various situations from the preparation, response and recovery phases
  • Define the role of the crisis communications team and how they work together to ensure the organization is successful
  • Develop a crisis communications planning process