Audience: Executives, managers, professionals, supervisors
Method: In-person Instructor-led
Duration: 3 hours
For the first time in America's modern history, there are five generations interacting in the workplace. This diverse environment provides an exciting opportunity to effectively communicate and engage employees’ and clients’ generational strengths!
This interactive workshop will address the mainstream media myths of generational warfare in the workplace and provide insight about each generation’s strengths, preferences and communication styles. Special attention will be given to the millennial generation, as much time and attention has been given to this group of employees and the behaviors they bring to the workplace, as well as others’ attitudes about the millennial generation. Attendees will leave with concrete ideas about how to approach this generational conversation from a novel perspective. These actionable ideas and steps will help create a positive and productive work environment for participants, their colleagues and the clients they serve.
In this course, participants will:
- Define the five generations interacting in the modern workplace
- Discuss each generation's shared history and preferences that impact office and client interactions
- Explore the millennial generation and this group’s unique characteristics
- Identify strategies to effectively navigate the multigenerational office and clientele
Instructor: Leah Georges
Leah Georges, PhD, is an assistant professor and researcher at Creighton University. She’s an award-winning educator and respected speaker, and her TEDxCreighton presentation, “How Generational Stereotypes Hold Us Back at Work” was recently featured on the main TED website. In a matter of days, the video garnered more than 800,000 views.