Mediation Process

Course: Mediation Process

hybridAudience: Individuals who wish to work as mediators in the conflict engagement field or others such as health care professionals, teachers, attorneys, law enforcement professionals, and individuals already in or aspiring to be in positions of leadership and/or management.
Method: In person, instructor led
Length: Dependent on needs

This course introduces students to the theories, models, skills and techniques used in mediation, a major conflict engagement process. Students are given opportunities to practice various techniques used by mediators during the mediation process. Students will also explore:

  • The impact of various issues, including trust, forgiveness, culture, gender and power on the mediation process
  • The role of the mediator, parties and attorneys in mediation
  • The connection between mediator ethics and Ignatian values
  • Challenges that arise during mediation