Technical competence alone is insufficient to achieve the highest levels of success. Emotional intelligence is essential for physicians and leaders attempting to cope with an increasingly complex and fast-paced world. But, what is emotional intelligence? How does it apply to healthcare? And, how do we use it to improve performance? This lecture focuses on a large body of scientific work that has been done on emotional intelligence, sometimes referred to as EQ. Emotional intelligence involves specific skills that can be developed over time. Moreover, having a high EQ has been correlated with measurable business results.
Physicians, physicians assistants, pharmacists, nurse practitioners, nurses, dentists, dental hygienists and business leaders
Creighton University School of Medicine
Creighton University Office of Continuing Education
- Identify the four components of Emotional Intelligence; self-awareness, self-management, social awareness and relationship management
- Study the competencies within the Emotional Intelligence model, and understand their impact on performance and influence in the workplace
- Develop strategies to increase Emotional Intelligence personally, and in those they lead
There is no charge to attend this webinar. Upon registration attendees will receive a confirmation email with a link to the live webinar. After the webinar all attendees will receive an email with a link to the evaluation and CE certificate.
Presented By Laurie K. Baedke, MHA, FACHE, FACMPE
Laurie Baedke is a faculty member and Director of Healthcare Leadership Programs at Creighton University.
A sought-after speaker and author with broad experience building companies, and leading organizational change, Laurie has specific expertise in healthcare management, emotional intelligence, and strengths based leadership. She is an active mentor and advisor to senior executives, physician leaders, early careerists, and entrepreneurs.
Laurie holds a bachelor’s degree in human services and business administration and a master’s degree in healthcare administration. At age 26, she became the youngest individual to achieve board certification as a Fellow of the American College of Healthcare Executives (ACHE), and is also a board certified Fellow of the American College of Medical Practice Executives. Laurie has been certified by The Gallup Organization as a Strengths Performance Coach since 2006.
Laurie is the recipient of numerous awards. Professionally, she has served on four national committees for ACHE, and is a current member of the ACHE of Nebraska and Western Iowa Chapter board of directors. She also serves a variety of civic and community organizations, including current appointments on the Omaha Bridges Out of Poverty Board of Directors Executive Committee and the Leadership Omaha Curriculum Committee.
Laurie holds a faculty appointment at Creighton University’s Heider College of Business, where she serves as director of the Executive MBA in Healthcare Management program.
Her first book, titled The Emerging Healthcare Leader: A Field Guide, was published by ACHE’s Health Administration Press in 2015. She contributed a chapter; The Clinician Entrepreneur, to a book published by Oxford Press in April, 2017 titled The Handbook of Private Practice. And, most recently, a second edition of her book, The Emerging Healthcare Leader: A Field Guide, was published ACHE’s Health Administration Press in March, 2018.
Laurie lives just outside of Omaha, Nebraska with her husband and two children.
Creighton University Health Sciences Continuing Education designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only credit commensurate with the extent of their participation in the activity.
Creighton University Health Sciences Continuing Education designates this activity for 1.0 contact hours for nurses. Nurses should claim only credit commensurate with the extent of their participation in this activity.
Creighton University Health Sciences Continuing Education (HSCE) is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education (CPE). How to Bolster Your Emotional Intelligence for More Effective Leadership is accredited for 1.0 hour(s) for completion of all CE Sessions on June 16, 2020. How to Bolster Your Emotional Intelligence for More Effective Leadership is a knowledge-based activity.
In support of improving patient care, Creighton University Health Sciences Continuing Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Creighton University is an ADA CERP Recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp.